Job Title: Youth Hub Worker
Job Location: Dudley
Salary: £13.24 per hour
Contract type: Permanent
Working hours: 37 hours per week
Shift Pattern: Mon-Fri 9am-5pm
Closing date - 10th October 2025
About the role
Working as part of the Hub at Dudley Council Plus you will deliver a critical front facing service that supports the effective delivery of the homeless service to young people. Providing support to young people aged 16 to 25 which includes young offenders, care leavers, and other vulnerable young people.
Working closely with Dudley Council Plus Homelessness Team, Case Managers and Housing Providers to source adequate housing accommodation for service users and refer them to the Floating Service if required.
There will be a split of working from home and working in the Dudley Council office as part of a rota with the other youth hub worker.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
We are looking for someone who is approachable and is sympathetic to the needs of young people. You will need to be able to work well as part of the homelessness team in Dudley as well as on your own when working from home. You need to be able to create positive relationships with young people and provide support and expert guidance to those who approach the Council for housing. You will need to build a knowledge of housing available in and around the Dudley area and make the necessary referrals as well as ensuring that they are affordable. You may need to support them in accessing the correct benefits.
You would need to have at least 1 years` experience supporting vulnerable people within a housing or community setting.
Knowledge of housing benefits and applications, and experience working with young people.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
* We believe our customer is everything
* We are one team
* We are supportive and caring
* We are business-minded for social purpose
* We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
* Trust based flexible working and supportive and friendly teams
* 20 days annual holiday entitlement, increasing to 22 days
* Opportunity to buy or sell annual leave
* A defined contribution pension scheme GSA matches up to 6% contributions
* We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
* Access to Blue Light discount card membership
* Confidential Employee Assistance Programme (EAP).
* Cycle to work Scheme
* Eligible for occupational sick pay
How to apply
If this sounds like the exciting new challenge youve been waiting for, wed love to hear from you.
Click apply now.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.