Gypsy and Traveller Sites Housing Manager
Permanent
Grade 5 - £42,839 - £51,356
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Birmingham City Council are excited to be recruiting to a newly created post supporting the delivery a customer focused service for the Gypsy Roma Traveller community (GRT).
The Housing Manager will be coordinating the delivery of City Council services, policies and procedures and will be supported by the Housing Officer.
Duties will include the management of the Gypsy and Traveller sites. Developing professional working relationships with the communities and stakeholders. You will work agilely between sites and council offices and be the first point of call for the when the Traveller site is in use. You must have excellent communication skills and experience in dealing with difficult conversations.
You will support with the continuous improvement of the GRT provision within the City, keeping up to date with legislation with regards to GRT and adapting policy and procedures to meet the requirements.
You will be engaging with the Gypsy and Traveller community and stakeholders to inform policy, legislation and strategy formation as appropriate. Working closely with the residents of the Gypsy and Traveller site through the preparation and implementation of any site development, expansion and refurbishment plans.
Management of all resources available to the Gypsy and Traveller Sites provision, including budgets, workforce planning, and assets. Ensuring sites are effectively maintained and managed; working closely with central teams to ensure communities are safe and sustainable. You will report repairs as required ensuring that the sites are kept free from hazards and meet our Health and Safety standards.
Following all Safeguarding and Health and Safety policies and procedures are followed and the Gypsy Roma Travelling community is protected at all times.
Contributing to the service improvement initiatives and projects, producing action plans to respond to specific issues and/or demands. The role requires flexible working including week ends and out of hours on a rota basis.
Previous knowledge or experience of working with GRT would be advantageous but not essential.
Task would include but not limited to:
* Opening and closing of the GRT Site and supporting residents to access payment systems and explaining the site rules.
* managing Anti-social behaviour issues.
* Responding to day-to-day enquiries.
* Conduct regular Inspections of the site
* communicating with our various stakeholders.
* Answering complaints and queries through Birmingham Feedback.
* Working with Partners to take action where needed
As a Housing Manager previous People and Project Management skill would be necessary.
Your application must evidence how your skills and experience fit the criteria outlined in the Job Description and Person Specification as this will be used for shortlisting.
A full valid driving license is a requirement for this post.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, andwe arecommitted to employing, retaining and developing all of our people.
We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact:resourcing@birmingham.gov.uk
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements, before any employment offer can be confirmed.
Job Description and PersonSpecification
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
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