Business Banking Account Opening Consultant - Exciting Opportunity in Glasgow! Join a dynamic team where your customer service skills make a real impact! Location: Glasgow, 110 St Vincent Street Hours: Full-time, 35 hours per week (Monday-Friday, 9am-5pm) Contract: Temporary Pay Rate: 14.02 per hour Hybrid Work Style: After a comprehensive 6-week training program, enjoy a flexible mix of office and remote work, spending at least two days per week in our modern Glasgow office. Why This Role? Looking for a fulfilling career where customer service is at the heart of everything you do? * As an Account Opening Consultant, you'll play a crucial role in supporting business customers, ensuring a seamless and efficient account opening process while identifying opportunities to enhance their banking experience. * Comprehensive Training - Start your journey with a 5-week induction led by our expert training and development team, where you'll master our systems, processes, and customer engagement strategies. * Career Growth - We actively support your development and progression, offering numerous opportunities to take your career to the next level. * Impactful Customer Service - Engage with business customers, understanding their needs, respecting their time, and delivering outstanding service that makes a difference. Your Role and Responsibilities * Customer-Centric Approach - In this telephony-based role you'll communicate effectively with business customers, providing exceptional support from their initial enquiry through to account opening and beyond. * Attention to Detail - You'll accurately handle customer requests while proactively identifying additional products that could benefit their business. * Performance-Driven Mindset - You'll work towards clear performance goals designed to ensure an exceptional customer experience. * Continuous Improvement - We value innovation, and your insights on improving the customer journey will be highly encouraged. Why Lloyds Banking Group? Joining Lloyds Banking Group means becoming part of a business that values inclusivity, transformation, and employee well-being. We offer: * A Supportive Workplace Community - A vibrant culture filled with engaging events and activities. * Hybrid & Modern Workspaces - Designed to enhance collaboration and productivity. * A Commitment to Diversity & Inclusion - We welcome applicants from all backgrounds, ensuring everyone feels they belong and can thrive. * A Focus on Employee Well-being - From our menopause health package to Working with Cancer initiatives, we lead the way in supporting our people. * As a disability-confident employer, we're happy to provide reasonable adjustments throughout the recruitment process-just let us know. Ready to Take the Next Step? If you're passionate about delivering exceptional customer service and eager to grow within a supportive and forward-thinking organisation, apply today! We'd love to hear from you. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.