About The Role We are looking for a skilled and versatile Salesforce Administrator and Developer to join our team. This hybrid role is crucial for both the day-to-day maintenance and long-term strategic enhancement of our Salesforce platform. The ideal candidate will be an expert in both declarative and programmatic solutions, ensuring our Salesforce instance is efficient, scalable, and tailored to our business needs. You will work within the Business Platform Team and be responsible for implementing our brand new Salesforce platform into the heart of our business. This will be a demanding role which will require prioritising the backlog of work against business goals. You will need to influence senior business domain experts with support from colleagues within the Business Platform Team.
You will be responsible for day-to-day administration of the platform, as well as, development. You will help upskill colleagues within the wider Technical Operations Department to perform administration tasks on the Salesforce platform. You will also upskill into other Business Platforms to provide broader administrative and development support across our core technology stack.
Responsibilities Administration User & Security Management: Manage user profiles, permission sets, roles, and sharing rules to ensure data integrity and security
Configuration & Customization: Configure and customize standard and custom objects, fields, page layouts, record types, and validation rules
Automation: Design and implement business process automation using declarative tools such as Flow, Process Builder, and Workflow Rules
Data Management: Perform data import, export, and cleansing activities using tools like Data Loader to ensure data quality
Support & Training: Provide technical support to end-users, troubleshoot issues, and create training materials to drive user adoption
Reporting & Analytics: Create and maintain reports and dashboards to provide actionable insights to business stakeholders.
Development
Custom Development: Design, develop, and maintain custom applications and features using Apex, Visualforce, and Lightning Web Components (LWC)
Integrations: Integrate Salesforce with external systems using REST and SOAP APIs to ensure seamless data flow
Code Quality: Write clean, well-documented, and efficient code, and participate in code reviews to ensure best practices are followed
Testing & Deployment: Conduct unit testing, and manage deployments using Change Sets, Salesforce DX, or other deployment tools
System Enhancement: Stay up-to-date with new Salesforce features and releases, and recommend solutions to improve system performance and functionality.
Dimensions
Resource complexity and nature of work teams: Senior
Problem solving responsibility and complexity: High
Change management requirements: High
Internal / External interactions: Predominantly internal
Strategic timeframe working towards: Enduring service
About You Professional knowledge and experience Proven experience as a Salesforce Administrator and Developer.
Proficiency in both declarative and programmatic Salesforce development
In-depth knowledge of Salesforce's security and data model
Experience with Salesforce APIs for integration with third-party applications
Strong analytical, problem-solving, and communication skills
Genuine passion for software engineering, consistently seeking to improve skills and outcomes
Proven ability to thrive in various collaborative team environments, contributing positively to collective success
Ability to work with and influence business stakeholders to gather and translate requirements into technical solutions
Technical skills Proven experience in Salesforce Administration
Extensive experience in Salesforce Platform Development
Expertise in writing clean, testable, and maintainable code
Experience with CI/CD pipelines and automated testing practices
Deep understanding of agile software development methodologies
Skilled in technical design and architectural patterns
Familiarity with modern programming languages and frameworks relevant to the enterprise environment
Ability to troubleshoot and optimize complex systems across different layers
Experience mentoring and guiding engineers on technical best practices
Behaviours Enthusiastic
Self-motivated
Customer-orientated
Strengths, drivers and traits (to follow) Attention to detail
Works well in a small team
Excellent communication skills
PACT values Purpose - The beating heart of our organisationthe impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable to all of our stakeholders.
Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.
Togetherness - Togetherness is how we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams
About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview. Benefits Include: 30 days holiday + bank holidays
2 volunteer days for causes that you are passionate about
Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
Life assurance
Employer pension contribution of 5%
Health cash plan
Personal learning and development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Financial advice
Health assessments
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