Technical support assistant

This is an office-based role. 15 hours a week. Monday =11am-5pm Tuesday = 2pm-5pm Wednesday =2pm-5pm Thursday =2pm-5pm We are looking for a skilled and motivated Technical Support Assistant. This is a great opportunity to join our growing company and make a real impact. Main Responsibilities • Setting up client scanner installs, training clients on the system and any client support calls. Other responsibilities • Scanning Envelopes onto our system. • Data Entry, creating spreadsheets and Validations. • Designing and printing envelopes for clients. • Including all other general admin duties like booking couriers, keeping track of stock, and ordering new stock. • keeping the office clean and tidy. Skills and Experience • Ability to work on own initiative and under pressure. • Previous experience working in an office environment and call handling is essential. • Great Technical skills, specifically in the use of Microsoft Office (Word, Excel, Access, Outlook) and next cloud. Also experience of setting up scanners in the past is preferred. • Ability to work responsibly to effectively prioritize and execute tasks. • Excellent attention to detail and good communication skills. The above is a mini brief of some of the tasks you will be involved in. We work in an active way, and you might be involved in lots of different tasks. About GoodtoGive GoodtoGive is the UK’s no.1 provider of Gift Aid Management and Accounting services for faith-based organisations. The company was established in 2010 and in that time has helped hundreds of churches and charities save money and significantly increase their income: Over 400 charities across the UK rely on our services Over 1.6 million donations have been processed through our system Over £18.5 million worth of Gift Aid claimed back for our clients You’ll be joining a company and team that care and make a valuable contribution to society and causes that matter.