Job Purpose: To contribute to the growth and success of the Company by acting as a key member of the People Services team with a partnering approach to ensure the delivery of a full HR remit across all business functions in line with the business objectives and strategy. The role will be key in delivering demonstratable results whilst ensuring best practice across the organisation and contributing to the values and culture of the Company.
Main Responsibilities:
-Act as the primary point of contact and provide advice and guidance across the full employee Lifecyle to all stakeholders. Managing and proactively resolving all aspects of the employee lifecycle within levels of experience
- Ensure alignment and consistency of policies and practices ensuring all employee relations issues are managed effectively and consistently with minimal risk to the business.
- Oversee and action HR administration activities, manage the day-to-day activity, ensuring offer letters, contracts and starter, leaver processes are actioned. Produce HR metrics, data and reports for business requirements, monthly meetings and on an ad hoc basis.
-Responsible for supporting managers with employee relations, capability and performance management investigations and hearings.
-Responsible for supporting managers with all aspects of absence management and where appropriate OCH referrals.
-Coach and develop managers, liaising with the people services team to deliver training and development requirements.
-Partner with key functional leads in the development and implementations of wellbeing and engagement activities and projects supporting the HR Strategy.
-Support functions with resourcing planning and liaise with the Recruitment Specialist to deliver headcount requirements supporting service delivery and business growth
-Partner functions in delivering solutions and HR interventions using HR data and metrics to drive performance and engagement.
-Lead the departments/functions people plan activities in partnership with other stakeholders, looking at synergies and best practice.
-Work as part of the wider People team to support with change management and added value projects.
-Deliver internal training activity as part of the wider people services team and in HR specialist topics. Support induction and onboarding activities.
-Promote and drive a culture of continuous professional development.
-Support the delivery of a coaching culture in the organisation.
-Work closely with all levels of internal & external stakeholders to ensure that projects are delivered on time, within budget and to the appropriate level of quality and being prepared to challenge management across the business.
-Work closely with function heads and their teams to identify potential risks and identify areas of improvement.
-Development of HR Administrator and day to day management of HR administration, supported by the HRD.
Experience:
• Experience of dealing with and managing complex ER case work. • Strong understand of employment law and its practical application • Experience in designing and delivering initiatives and employee engagement projects and outcomes. • Experience in project management/Delivery • Expertise in coaching others.
Qualifications:
• A CIPD qualification is required, Level 5 or 7, Human Resources Management • Demonstratable experience in a similar role and HR function
Personal Skills & Qualities:
• Well-honed written and verbal (including presentation) communication skills with a flexible approach. • Self-motivated, dedicated with a committed approach showing interest in understanding the business and industry. • To be proactive and motivated responding positively to new challenges. • Computing skills, including an excellent knowledge of MS Office (Word, Advanced Excel user knowledge, and PowerPoint in particular). • Sound decision-making skills and ability to communicate those decisions and articulate other complex information and data to senior personnel internally and externally