We're the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and in over 300 stores across the UK.
By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a small shop in Taunton with great clothes and better prices, to an omni-channel business serving millions, we're New Look.
Our purpose is to inspire That New Look Feeling, which starts with us. Our values motivate us daily: we play to win, we're customer-obsessed, and we work as one.
It's an exciting time for the brand, and we're seeking a Holding Store Manager to join our growing Tamworth team.
The Store:
As our Holding Tamworth Store Manager, you will lead and inspire a team to deliver excellent results through your commercial awareness, collaboration, resilience, and customer obsession.
You will have the opportunity to significantly impact our customers' shopping experience. Take the lead, motivate a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.
The Role:
In your high street store, you will lead your team to foster a customer-obsessed environment. You will genuinely deliver a shopping experience that helps our customers express their individuality and style through fashion. You will create and lead a team that supports each other, achieves results, and enjoys their work!
You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and sales — all part of playing to win!
About you:
* You have previous store or deputy management experience
* You have a proven track record of leading and managing a team effectively
* You are a passionate supporter of the New Look brand
* You have a history of exceeding KPIs and objectives
* You possess commercial acumen
* You have excellent communication and interpersonal skills to engage customers and provide exceptional service
* You have strong organizational skills for inventory management, stock control, and replenishment
Why New Look?
The amazing people and fashion are just some reasons to love working at New Look. We prioritize your development, offering training to help you grow and achieve your goals. Our benefits include:
* Generous staff discount — 40% off for you and a loved one; 25% off for up to 12 friends and family
* Access to discounts from top retailers and gyms via our rewards platform Runway
* Retirement planning with our contributory private pension scheme
* Performance-related retail management bonus scheme
* Family-friendly policies including enhanced parental leave
* Medical care reimbursement through our healthcare cash plan
* Cycle2Work scheme for eco-friendly commuting
* Life assurance coverage from day one
* Partnership with the Retail Trust and Fashion & Textile Children's Trust
Note: These benefits are non-contractual and subject to change.
Apply now to learn more! We care about you and the planet, believing fashion can be a force for positive change. We celebrate inclusion and diversity, fostering an inclusive culture where our team members embrace our shared purpose, behaviors, and values.
We offer flexible working patterns; please discuss your preferred schedule during the application process.
Please ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.
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