Head of Operations
Who we are?
Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions.
As a Head of Operations you will to lead a team of people leaders, ensuring our business runs smoothly, efficiently, and at scale. Youll optimise how work gets done, embrace emerging technologies, and empower teams to deliver exceptional results for our customers and colleagues.
About the role:
1. The Head of Operations will lead and develop a high-performing operations team, creating a culture of empowerment, recognition, and collaboration.
2. Plan and optimise resources, workflows, and capacity to ensure work is delivered efficiently and on time.
3. Drive operational excellence across processes, facilities, suppliers, and regulatory compliance to enhance performance and reputation.
4. Champion digital adoption and automation, implementing tools and emerging technologies to improve efficiency, scale, and the customer and colleague experience.
5. Foster strong internal and external relationships, ensuring clear communication, alignment with business strategy, and a positive work ...