Our client is a supplier specialising in the export of high-quality veterinary medicines, animal health products, and agricultural supplies to international markets. Working with trusted manufacturers and distributors, the company supports livestock, equine, and companion animal sectors by providing reliable products, efficient logistics, and responsive customer service tailored to global clients. Role Purpose Lead the people function and support organisational change. Deliver strong employee experience, structure, clarity, and culture. Provide advice to managers, manage the ER, and ensure all people processes comply with UK employment law. Guide the organisation through continued growth and transition. Key Responsibilities People Operations • Manage the full employee lifecycle, including recruitment, onboarding, probation, performance reviews, development, and off-boarding. • Maintain accurate employee records and ensure GDPR compliance. • Provide advice and support to managers on all HR matters. • Oversee payroll inputs each month and resolve payroll queries. Employee Relations • Act as first point of contact for staff queries. • Manage disciplinary, grievance, and capability processes in line with UK employment law and ACAS guidance. • Maintain a fair, respectful workplace and uphold equality and inclusion. Learning and Capability • Identify skills gaps and training needs across the business. • Coordinate mandatory training and track compliance. • Support managers to build strong, clear, confident teams. Change Management • Lead people-related elements of organisational change. • Deliver structured communication and consultation during changes. • Support managers to adopt new ways of working and ensure changes are understood and embedded. • Demonstrate previous experience implementing change, such as restructuring, role redesign, new processes, new systems, or culture initiatives. • Track outcomes and adjust plans to keep changes on target. Compliance and Reporting • Ensure all people practices meet UK employment law and internal governance. • Maintain HR metrics such as absence, turnover, and training completion. • Review and update policies and processes. Requirements Person Specification Essential • Strong experience in a People Manager or HR Manager role in the UK. • Demonstrated change management skills and evidence of leading successful change. • Strong employee relations experience, including complex cases. • Working knowledge of UK employment law and HR best practice. • Strong communication skills and the confidence to guide managers. • High attention to detail and strong organisational capability. • Experience preparing payroll information. • Ability to manage confidential information with discretion. Desirable • CIPD Level 5 or working towards. • Experience in a fast-paced environment or multi-site service-based business. • Experience supporting operational managers. Key Competencies • Clear decision-making. • Problem solving. • Change leadership. • Relationship building with staff at all levels. • Adaptability in a changing environment. • Analytical thinking and confidence with data. Benefits 28 days holiday (inclusive of bank holidays) in your first year, increasing to 33 days after that. Healthcare Working hours 9-5pm Monday - Friday