CONFIGURATION CENTRE SUPERVISOR Monday to Friday | 8:30am – 5:30pm 📍 Bletchley, Milton Keynes (MK1 1SU) 🚗 Free On-Site Parking About Celestra Celestra is a fast-growing IT services provider, supporting top hospitality and retail brands across the UK. We’re known for our rapid delivery, exceptional customer service, and seamless integration with client teams. The Role Support the Configuration Manager in running the day-to-day operations of the Configuration Centre. You'll lead a team of technicians, manage stock, uphold quality standards, and drive ongoing improvements. What You’ll Do * Lead a Team: Oversee 5–10 technicians, handle reviews, mentoring, and scheduling. * Own Quality: Run secondary QC checks, stock validation, and audit analysis. * Assign Tasks: Plan workloads and maintain live technician schedules. * Manage Stock: Oversee movements and adjustments in Delta. * Solve Issues: Flag risks, remove blockers, and ensure deadlines are met. * Report & Analyse: Track performance and technician time data. * Liaise Cross-Functionally: Be the link between Configuration, Warehouse, and Project teams. * Drive Improvements: Help test and implement better processes. * Provide Cover: Step in during the manager's absence as needed. The Technical Side * Configure and test a range of IT hardware – tablets, laptops, tills, kiosks, s...