Account Handler Established in 2006, BQI Group are a UK Top 100 Independent Brokers with IIP Gold Accreditation and rated as Excellent on Trustpilot, with their clients and people at the heart of everything they do, operating across the UK trading from three key locations: Perth, London and Northampton. They are the trusted insurance partner for over 3,500 businesses becoming highly respected within the insurance market for their technical expertise and ability to deliver comprehensive portfolios of cover, even for those risks deemed difficult to place, adding real value to their clients and delivering an exceptional client journey. BQI Group are proudly part of the JMG Group - a Top 30 UK broker placing £350 million in Gross Written Premium annually and with over 800 employees headquartered in Leeds. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Account Handler to join our dynamic team based in our Wellingborough office. Key Responsibilities: Working closely with Account Executives with day-to-day tasks Comparing insurance coverages and policy wording Providing dedicated and high-standard customer service to a portfolio of key clients Handling general administration tasks such as renewals, mid-term adjustments, extensions to covers, invoicing, and responding to client queries. Ensuring quality control and maintaining high standards of customer service Checking and issuing documentation to clients in a timely and accurate manner Building and maintaining relationships with new and existing clients What were looking for: To be successful in this role, you must have the following skills. Previous experience in an insurance background Committed to building strong Client and Insurer relationships. Confident meeting and speaking with clients and third parties Supportive teamwork skills Excellent organisational skill A pro-active and collaborative attitude What we offer: Generous salary commensurate with level of experience Company Pension scheme Generous holiday entitlement, including birthday day off & purchase options Bupa Healthcare Cash Plan Life Assurance Gymflex Many more REF-224 832