Retail Cover Supervisor (Full time), Crawley
Client: Deichmann
Location: Crawley
Job Category: Other
EU work permit required: Yes
Job Reference: 853a8199a06b
Job Views: 37
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Crawley store. You will also support other stores as required, including Crawley, Brighton, Horsham, Kingston, Sutton, and Epsom.
You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual sales commission. Our Cover Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience.
This is a part-time, permanent position, contracted for 35-40 hours per week. Candidates with a full UK driving licence are preferred, due to the need to support multiple stores. The ideal candidate will have energy, drive, and passion for working in a fast-paced retail environment, with a positive attitude towards customer service, team leadership, and working under pressure.
Key Responsibilities
* Lead and supervise the store team in the absence of the Store Manager.
* Open and close stores, including cashing up and administrative duties.
* Provide excellent customer service with strong product knowledge.
* Promote and recommend complementary products.
* Assist management in achieving sales targets and KPIs.
* Support team members as needed.
* Ensure proper merchandising and attractive product displays.
* Process stock deliveries and transfers.
* Handle customer queries and complaints.
Personal Characteristics
* Ability to follow management instructions.
* Previous supervisory experience, including cashing up and banking.
* Self-motivated with a positive attitude.
* Leadership, motivation, coaching skills.
* Excellent interpersonal and communication skills.
* Customer-focused approach.
* Drive to exceed performance targets.
* Methodical with daily tasks and stock management.
* High attention to detail.
* Flexibility to work 35-40 hours weekly, any day Monday-Sunday.
* Willingness to travel to all listed stores.
Salary: Up to £13.41 per hour plus sales commission.
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