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Service coordinator

Londonderry
Action for Children
Service coordinator
Posted: 8h ago
Offer description

Salary: Circa £32,000 per annum, pro rata which equates to £25,946

Location: Waterside, L’Derry

Contract/Hours: Permanent, part time (working 30 hours per week)

Benefits:

* 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
* Gain professional qualifications and excellent training/development opportunities
* Flexible maternity, adoption, and paternity packages
* Pension with up to 7% employer contribution with included life assurance cover
* Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

About the service

The Western Early Intervention Support Service supports families with children aged up to 18 by delivering and coordinating person-centred, evidence based interventions. This support may relate to health, social or educational issues and aims to prevent problems from arising or getting worse. We work with the whole family for up to 12 weeks and can also signpost and help families access other services.

How you'll help to create brighter futures

As a Service Coordinator you’ll be:

* Managing a team of 5 Family Support Practitioners to deliver individually tailored support to children and young people aged 0-18yrs and their families.
* Monitoring and reporting on the outcomes of the families the service supports.
* Providing direct and line management of staff, applying appropriate policies and procedures, also sharing knowledge and experience through coaching and mentoring techniques.
* Delivering a safe and positive work and service environment through compliance with all safeguarding, safer recruitment, health and safety policy and procedure.
* Attending meetings as required.

Let's talk about you

As a Service Coordinator you’ll Ideally you have:

* A degree in a relevant area such as Social Work, Education or Youth Work or a Diploma Level 4 or equivalent in Health And Social Care
* Significant post qualification experience of working with families.
* Experience of managing and developing a team.
* Sound knowledge of Safeguarding.
* Excellent communication skills.
* Good IT and organisational skills.
* A willingness to travel as needed.

Contact: If, for any reason, you need support with your application, please contact Scott Jones at recruitmentservice@actionforchildren.org.uk quoting reference 11629 and we'll be happy to give you any support you require.

Please note: Interviews are planned to be held on 4th August 2025.

Good to know

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

To be eligible for this position you must complete an Access Ni Enhanced Disclosure

Having a criminal record will not necessarily be a bar to obtaining a position.

A copy of the Access Ni Code of Practice can be found here.

Policies on Recruitment of Ex-Offenders & Access Ni Disclosure Handing Policy are also available on demand.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

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