We are looking for a motivated and customer-focused Catering Colleague to join our hospitality team. The ideal candidate will deliver high-quality front-of-house service, thrive in a busy environment, and take pride in creating a warm and memorable guest experience.
Join a Proud Legacy of Hospitality at Gretna Green
Gretna Green Ltd is a fourth-generation family business with deep roots dating back to 1885. Our unique destination includes the Famous Blacksmiths Shop Attractions, award-winning hotels, retail outlets, and historic wedding venues. We’re proud to offer guests from around the world a warm Scottish welcome—and we’re looking for dedicated team members to help us continue that tradition.
About the Role
We’re looking for an enthusiastic Catering Colleague to join our front-of-house team. In this role, you’ll deliver excellent service to customers in our restaurants and bar areas, helping to create memorable experiences with every visit. Whether you’re serving food, preparing drinks, or simply offering a warm smile, you’ll be a vital part of our guest experience.
Main Responsibilities
* Deliver friendly, efficient, and high-quality front-of-house service.
* Provide a welcoming atmosphere in our restaurant and bar areas.
* Support the team in ensuring smooth day-to-day operations.
* Engage customers with outstanding care and attention to detail.
* Promote menu items and upsell food and beverage offerings where appropriate.
* Maintain cleanliness and presentation standards in service areas.
* Represent Gretna Green’s brand values in every customer interaction.
Required Skills
* Experience in hospitality, catering, or restaurant settings (preferred but not essential).
* Excellent communication and interpersonal skills.
* Ability to stay calm under pressure and remain customer-focused.
* A team player attitude with the confidence to work independently.
* Strong attention to detail.
* Commercial awareness and a drive to increase sales through effective service.
* Passion for delivering a warm, professional customer experience.
Why Join Us
* Be part of a globally recognised, family-owned business.
* Enjoy a supportive and welcoming working environment.
* Access to training and development tailored to your role.
* Contribute to a business known for history, hospitality, and heartfelt service.
Ready to Start Your Journey with Us?
If you’re friendly, motivated, and passionate about hospitality, we’d love to hear from you.
Location: Gretna Green, DG16 5EA
Position: Full-Time / Part-Time
Closing Date: 31st October 2025
To Apply: Email your CV to careers@gretnagreen.com
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