Project Support Officer
Project Support Officer
Number of jobs available
1
Region
South West
City/Town
Bristol, Exeter
Building/Site
DEFRA GRP EA HORIZON HOUSE, BS1 5AH, DEFRA GRP EA MANLEY HOUSE, EX2 7LQ
Grade
Staff Grade 3
Post Type
Permanent
Role Type
Project Delivery
Working Pattern
Full Time
Salary Minimum
£28,607
Closing Date:
21/09/2025, 23:55 hours
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Security checks level
Basic Check
Job description
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.
We are looking for a Project Support Officer to support the delivery of exciting, innovative projects including flood risk management studies and schemes that reduce the risk of flooding to communities and enhance the environment.
You will support Project Managers and project teams to deliver their projects. There will also be opportunities to provide administrative and logistical support to our wider team. You will become involved in a range of activities such as handling and processing data, tracking finances, setting up new project workspaces, organising meetings, and taking minutes, preparing notice of entry letters and public newsletters, ordering site signage, running reports, and accompanying Project Managers on site visits.
You'll develop your interpersonal skills, building a network of professional relationships. You will learn how to apply legislation, policy and guidance and use your communication skills with wide and diverse groups. You will be fully immersed in a professional project management service. As you grow in confidence, we'll also support your ambitions too, helping you use the experience as a springboard for your career.
Everyone that joins us is required to undertake training and participate in incident response duties when needed.
The team
We are Project and Programme Delivery (PPD), creating a better place through excellence in project and programme management.
Our teams provide the Environment Agency with a professional project and programme management service. Our well qualified staff manage projects throughout their lifecycle to deliver flood risk management, environmental improvements, and shared ownership with local communities.
Although dispersed through offices across the region we create collaborative spaces to share learning and develop our people.
Experience/skills required
Essential:
Experience in using MS Office, particularly Outlook, Teams, Excel, Word, and Powerpoint.
Ability to prioritise workload and meet deadlines, with relevant support.
Experience in accurate data management, report writing and presenting relevant information to stakeholders.
Efficient and adaptable communication skills, for a variety of audiences.
Organisational and planning skills.
Desirable;
Academic qualification (eg A-Levels). Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, or computer science.
This role interacts with many different audiences across the Environment Agency and beyond, experience of working in a customer-facing environment, demonstrating good communication skills, would be beneficial. You should be enthusiastic, keen to help colleagues, and take pride in your work.
Experience of working in formal project environments.
Working knowledge of information sharing platforms ( SharePoint).
We are keen to explore transferable skills if you are unsure whether this role is for you, contact the hiring manager.
Contact and additional information
Please note this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit, where you can seek professional advice based on your personal circumstances in regards to options for obtaining right to work in the UK.
Our flexible working supports a healthy work/life balance and offers choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development.
The role will be fulfilled from either Bristol or Exeter offices though it will require regular travel to project sites and project team meetings in other Agency and Supply Partner offices. Occasional overnight stays may be necessary.
For further information please contact: carl.-
Interviews take place w/c: 20th October
Competence 1
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CV's or other documents attached to your application will not be assessed for selection.
Question:
Tell us about a time when you have had to consider and/or apply different methods of communication to get your message across to an audience.
In your answer please give specific details of:
* your understanding of your audience and how you tailored your communication style to suit them
* the tool(s) you used to deliver your message.
* how you checked that your approach was successful.
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
Competence 2
Achieves Results
Description
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CV's or other documents attached to your application will not be assessed for selection.
Question:
Tell us about a time when you have had to work hard to achieve a particularly challenging goal.
In your answer please give specific detail of how you:
* planned to reach a successful outcome.
* tracked progress.
* managed issues along the way.
* ensured you were successful.
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
Competence 3
Data and Information Management
Description
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CV's or other documents attached to your application will not be assessed for selection.
Question:
Give an example of when you have had to analyse and interpret data and present your findings to others.
In your answer please give specific details of how you:
* identified the appropriate data/information.
* utilised the appropriate tools and methods.
* delivered the conclusion to your recipient(s) in the most suitable way.
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.