Hackajob is seeking a Major Incident Manager to lead and coordinate critical IT incidents. Based in Southampton, this role requires strong leadership under pressure and proficiency in ITIL frameworks. Responsibilities include managing incidents from start to resolution, leading cross-functional teams, and establishing communication with stakeholders. A hybrid work model allows flexibility, with an emphasis on collaboration. Join hackajob to help shape the future of IT incident management in a supportive environment with opportunities for growth. This role calls for exceptional decision-making skills and prior experience in a Major Incident Manager role.
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