Store Manager – New Store Opening
Sloane Street
£75,000 plus package
Ladies Ready to wear & Accessories
About the Opportunity:
An exciting opportunity has arisen to be part of a prestigious new store opening within the luxury fashion retail space. This role offers the chance to lead a brand-new team, create an exceptional in-store experience from the very beginning, and contribute to the successful launch and ongoing performance of the store.
About the Role:
The Store Manager will play a pivotal role in supporting and leading the store team, ensuring that brand values of optimism, creativity, and sophistication are reflected in all aspects of the store environment. As a role model, the Store Manager will consistently inspire team members through proactive leadership, a passion for service, and a focus on delivering results. The role reports directly to the Retail Manager.
Key Responsibilities:
Client Experience & Sales
Ensure every team member delivers exceptional client service
Uphold a high standard of product knowledge, styling, and brand representation across the team
Drive sales and consistently meet or exceed store KPIs and performance targets
Client Relations & CRM
Oversee the client database, ensuring regular engagement and relationship-building
Promote a culture focused on client retention and loyalty
Team Management & Development
Create a positive, supportive, and high-performance store culture
Lead recruitment, onboarding, and training of new team members
Support ongoing development through coaching, feedback, and performance reviews
Operations & Stock Management
Supervise all stock-related processes including stock takes and back-of-house organisation
Ensure stock coordinators are well-prepared and aligned with company procedures
Oversee scheduling and timesheet accuracy
Visual Merchandising & Store Presentation
Ensure that visual merchandising, window displays, and team presentation align with brand policies and procedures
Maintain a store environment that reflects the brand's identity and premium positioning
Store Maintenance & Loss Prevention
Ensure all store maintenance and operational tasks are carried out to the highest standard
Monitor compliance with loss prevention procedures and policies
Key Requirements:
Proven experience in a similar leadership role within luxury or premium retail
Strong people management and team leadership skills
Exceptional communication and client service abilities
Commercially minded with a strong focus on performance and results
Highly organised with strong attention to detail
Flexible, adaptable, and able to lead through change in a fast-paced environment
What's on Offer:
A unique opportunity to lead a flagship store from the very beginning
A dynamic and engaging team culture within a growing global brand
Competitive salary, benefits, and performance-based incentives
Ongoing development and career progression opportunities
Salary £75,000 plus competitive package
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