OAK Unit - Patient Flow Coordinator
Closing date is 23 April 2026
An opportunity has arisen for a Patient Flow Coordinator on Oak Unit (formerly Ward 2).
OAK Unit is a 34‑bedded frailty assessment unit receiving direct admissions from accident and emergency and OAU at Wythenshawe. It provides care to frail adults within the Trafford and Manchester area. Good discharge planning starts on admission and is essential for ensuring a smooth transition of care back into the community.
As a patient flow assistant you will be required to assess a patient’s usual/pre‑admission support in the community and to liaise with the multidisciplinary team, patients and families during the patient’s admission to ensure the right support is requested and confirmed for discharge.
Working for Manchester Foundation Trust will provide you with many benefits including working in a diverse community and opportunities to develop through local hospital training programmes.
Main duties of the job
The multi‑professional team (nursing, medical and therapy teams) work closely together to provide a patient‑centred and coordinated service which supports the timely discharge of patients where appropriate.
The successful candidate will be able to demonstrate compassion, possess excellent team‑working and communication skills and be flexible to meet the needs of the ward, working in a new dynamic role supporting the ward with patient flow and assisting the ward manager.
The role of Patient Flow Coordinator is a busy and varied one where the work will change to meet the needs of the service. It includes clinical patient contact, and you will be integral to supporting the admission and discharge process and supporting a team of multi‑disciplinary clinicians. You will regularly liaise with multi‑agency services, including Social Services and the private sector to ensure our patient’s safety is kept paramount beyond discharge from our care.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you – keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high‑quality care and exceptional patient outcomes.
Person Specification
Qualifications
* NVQ level 3 in Acute Care (acquired in a hospital setting) or equivalent experience
Experience
* Experience working in a care setting, with people or children, or been a carer for someone
* Presently working within an acute NHS ward environment
Skills
* Able to work alongside others and follow instructions
* Able to organise own workload and use own initiative
* Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
Employer name
Manchester University NHS Foundation Trust
£25,760 to £27,476 a yearPer annum (pro rata)
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