Responsibilities
* Lead on optimisation strategies across all group brands and provide support to the Optimisation Manager and Head of UX.
* Identify opportunities that enhance the user journey and deliver significant revenue growth through A/B testing or actionable insights.
* Develop evidence‑based problem statements and hypotheses using insights from data and research to shape the test roadmap.
* Act as project manager on optimisation strategies, keeping stakeholders informed.
* Take responsibility for the feasibility and implementation of test code and data, working closely with technical teams and relevant business experts.
* Build and support the creation of rigorous test monitoring and analysis; clearly communicate results, learnings, and recommendations to senior stakeholders.
* Own the technical communication of tests, breaking down complex concepts so they are understandable to non‑technical people.
* Own the QA process and set the standard for quality of all test builds, tracking, and configuration. Ensure standards are adhered to.
* Act as SME, providing support, training, and mentoring to other members of the team.
* Proactively discover new methods to improve our approach.
* Own CRO tools from implementation and configuration point of view: tag implementation, data integration, cookies set‑up, and maintenance.
Qualifications
* 3+ years commercial experience in CRO with specialist mentoring/consulting experience.
* Thorough understanding of MV, A/B testing methods, able to challenge and refine test ideas, build a strong hypothesis, and identify the right KPIs.
* Solid knowledge of HTML, CSS, JavaScript, jQuery, and development in A/B testing tools.
* Experience with A/B testing platforms such as AB Tastey, Adobe Target, Webtrends, etc.
* Highly analytical, with expertise in digging into Google Analytics.
* Excellent communication skills—able to manage and align with stakeholders within and outside the tech team.
* Positive attitude, strong desire to learn, and passion to solve problems and see results.
* Not afraid to propose out‑of‑the‑box ideas, always backed up with data.
Company Overview
N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through its strategic retail brands JD Williams, JaCoMo and Simply Be, and its unique payments offering, N Brown aims to champion inclusivity and serve the underserved. We take great pride in delivering products that help customers look and feel amazing, without compromising on choice, value or accessibility.
We are committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by championing inclusion, we’ll become the most loved and trusted fashion retailer. Diversity, Equity, Inclusion and Belonging are at the heart of our culture.
In May 2024 we were named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone.
Ways of Working
* Hybrid working (2–3 days in the office at a minimum).
* 24 days holiday (+ 8 bank holidays).
* Annual bonus scheme.
* Enhanced maternity and adoption leave.
* Company pension with up to 8% N Brown contribution.
* Mental health support internally and externally, including access to wellbeing champions and counselling services.
* A range of financial wellbeing support.
* Stream – a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence.
* Colleague discount across all N Brown brands.
* On‑site café with subsidised rates and local restaurant discounts.
* Life assurance and private medical insurance.
* Paid volunteer time – one full day paid to volunteer for a charity of your choice.
* Working hours 36.17 per week with core hours between 10:00 and 16:00; flexible patterns are available.
#J-18808-Ljbffr