Job Description - Office Administrator
Location: Exeter
Role: Office Administrator (Secondment Cover)
Start Date: 22/09/2025
End Date: 22/03/2026
Pay Rate: £12.60 per hour
Hours: Monday to Friday, 08:00 - 16:30
Role Purpose
Manpower is recruiting for an Office Administrator to join a leading gas company in Exeter. This is a fixed-term position to provide cover for a secondment, with the potential to become permanent.
The Office Administrator will support daily office operations by answering calls, taking customer orders, entering details into the system for scheduling, and carrying out a variety of administrative tasks. The role begins with three days of comprehensive online training and shadowing, with increasing responsibilities once core duties are mastered.
Key Responsibilities
1. Answer incoming phone calls, providing professional and efficient customer service.
2. Take and process customer orders, ensuring details are accurately entered into the system.
3. Prepare information for scheduling in line with company processes.
4. Carry out general office administration duties to support the wider team.
5. Take on additional responsibilities once confident in day-to-day tasks.
Key Processes
6. Call handling and order entry.
7. Data input and system updates.
8. Scheduling preparation.
9. General administrative support.
Systems & Data
10. System Interactions: Internal order processing and scheduling systems.
11. Reports & Data: Customer orders, scheduling data, and administrative records.
Candidate Requirements
12. Strong IT skills and confidence using office systems.
13. Excellent communication and organisational skills.
14. Ability to multitask and manage a varied workload.
15. Strong attention to detail.
16. Previous industry experience is not required - full training provided.
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