Operational Support Manager
Maritime and Coastguard Agency
Apply before 11:55 pm on Thursday 19th February 2026
📍 Location: Aberdeen, Belfast, Bridlington, Dover, Falmouth, Fareham, Holyhead, Lerwick, Milford Haven, Stornoway (Hybrid)
💷 Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
🏆️ Available Positions: 1
In this role you will provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders.
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
Top Responsibilities
* Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
* Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
* Management of the HMCG uniform ordering process.
* Providing Operational Support resource to HMCG Operations.
* Management and administration of team email inboxes.
* Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses.
* You will line manage 5-7 direct reports
Benefits
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About You
To be successful in this role you will need to have the following experience:
* Experienced in line‑managing a remote team, ensuring clarity, support and consistent performance.
* Highly organised and detail‑focused, able to provide clear, timely and accurate secretariat support to enable effective governance and decision‑making.
* A strong team player with clear written and verbal communication skills, able to build positive working relationships.
* Accurate and flexible, able to manage a busy and varied workload and work effectively with limited supervision.
How to Apply
👉 Read the full description and apply at Civil Service Jobs usiong the link provided.
This vacancy closes at 23:55 on Thursday 19th February 2026