IT Field Technician – Scarborough
Salary: £28,000
Hours: 9:00am – 5:00pm, Monday to Friday
Location: Scarborough, North Yorkshire
Type: Full-time, permanent
Working Pattern: Office-based with field work, company van provided
The Opportunity
An excellent opportunity to join a small, family-run business supporting customers with EPOS systems, tills and card payment solutions. This role has been created due to continued growth and offers full in-house training alongside long-term development.
The Role
You’ll support customers both remotely and on-site, ensuring EPOS and payment systems are installed, maintained and running smoothly.
Key responsibilities include:
* Supporting EPOS systems, tills and card payment machines
* Carrying out on-site installations, upgrades and fault resolution
* Providing telephone and in-office technical support
* Diagnosing and resolving hardware and software issues
* Travelling to customer sites using a company van
* Working closely with a small, tight-knit team
* Chance to receive bonuses from identifying new opportunities & up-selling while out in the field
This role will involve a mix of office-based work and field-based support.
You Must Have
* A full UK driving licence
* A positive attitude with a willingness to learn and develop
* A reliable, professional and customer-focused approach
* Confidence working within a small team
* Strong IT and technical aptitude
* A genuine interest in IT and technology
Desirable
* Previous IT support, EPOS or customer-facing technical experience
* Basic understanding of hardware and/or software
* Sales Focused
Full training will be provided.
Company & Benefits
* Small, family-led business (8–10 employees)
* Hospitality-focused customer base
* Company van provided
* In-house training and development
* On-site parking and public transport access
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