Customer Service Administrator (Remote, UK-Based)Location: Home-based (UK only)Hours: Mon–Fri, 37.5 hrs/week + 1 weekend every 8–10 weeks (paid overtime)All equipment & full training providedAre you passionate about helping others and making a real difference? Join our award-winning team as a Customer Service Administrator, supporting elderly and vulnerable individuals to live independently and safely at home.What You’ll Do:Help customers get the most from their care technologySpot and resolve issues with underused devicesAnalyse usage data to improve serviceBook tech visits and manage stockCollaborate with social workers, NHS, and local authoritiesKeep accurate records in SalesforceWhat You’ll Bring:Excellent communication and people skillsStrong Excel and Salesforce experienceOrganised, self-motivated, and proactiveComfortable working independently in a fast-paced environmentAwareness of safeguarding (training provided)DBS check requiredWhy Join Us?✅ Full training and ongoing support with no commute to worry about✅ Make a real impact in people’s lives✅ Be part of a growing, caring, and innovative teamReady to make a difference? Apply now or share with someone who’d be a great fit!