Hire Desk Controller Hours: Monday to Friday Salary: £31,000 Are you a confident, customer-focused individual with a background in hire desk operations or equipment rental? We're looking for a Hire Desk Controller to join a fast-paced, dynamic team. What You’ll Be Doing as the Hire Desk Controller: Handling incoming hire enquiries via phone and email Creating and managing hire contracts and off-hires Scheduling deliveries and collections Monitoring fleet availability and coordinating equipment allocation Liaising with drivers, engineers, and internal teams to ensure smooth operations Maintaining accurate records and administrative documentation Delivering top-notch service and building strong client relationships Supporting the sales and operations teams with daily admin tasksWhat We’re Looking For In The Hire Desk Controller : Experience in a hire desk, service controller, or rental industry role Excellent customer service and communication skills Strong multitasking ability in a fast-paced setting High attention to detail and strong organisational skills Confident IT user (systems, email, order entry, etc.) A proactive attitude and team-oriented mindset Interested? Apply now or contact Natalie at Kemp Recruitment on (phone number removed) for a confidential chat