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We’ve recently joined the AO family, a company that shares our passion for putting customers first, caring about our teams and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.
We are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. Giving millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.
About The Role
We’re looking for a confident, experienced HR Advisor to join our team and help us to continue building a brilliant place to work. You’ll play a key role in supporting managers and colleagues across the business, especially in our fast-paced warehouse environment, providing trusted advice, driving consistency, and keeping us on the right side of policy and employment law.
This is a role for someone who’s as comfortable with processes as they are with people. You’ll be the first point of contact for HR queries, a coach to our line managers, and play a crucial role in ensuring a seamless colleague experience.
Here's What You Can Expect To Be Doing
* Providing expert advice on employee relations, including disciplinaries, grievances, absence, wellbeing, and performance.
* Coaching and supporting managers to handle people matters confidently and consistently.
* Supporting recruitment, onboarding, and induction alongside the HR & Recruitment Assistant.
* Ensuring HR policies, procedures, and documentation are legally compliant, up to date, upheld, and clearly communicated.
* Collaborate with managers to identify training needs and work with the wider People Team to devise and deliver HR-related training.
* Managing and maintaining accurate colleague records and HR system data.
* Contribute to key HR projects, from restructures to process improvements.
* Helping to create clear and consistent colleague communications across multiple channels.
* Handling confidential information with care, professionalism, and discretion.
A Few Things About You
* The role is based on-site at our Hazel Grove site, 5 days a week
* Previous experience in a similar HR Advisor role, ideally in a fast-paced environment
* Solid understanding of UK employment law and HR best practices.
* Strong interpersonal skills - you can build trust, influence others, and manage expectations at all levels.
* Excellent organisational and administrative skills - you can juggle multiple tasks and keep things moving
* A proactive, solutions-focused approach with a keen eye for detail.
* Confident using MS Office and HRIS platforms.
* CIPD qualification (any level) is desirable but not essential - the right mindset and experience are what matter most.
A Bit About Us
At musicMagpie, we make it easy, affordable and sustainable for people to buy, sell, and rent tech and media products.
As a pioneer in the circular economy, we’ve built a trusted platform through our brands, musicMagpie in the UK and Decluttr in the US, using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale. Our environmental and social focus is demonstrated by our ‘Smart for you… Smart for the planet’ ethos.
Over 9 million customers have used our award-winning service, and we’ve paid out hundreds of millions for their unwanted technology, reselling over 400,000 tech items a year. We’re also the largest seller on Amazon and eBay, by number of seller reviews, and our excellent Trustpilot rating (with over 310,000 reviews!) shows just how much people trust us.
By joining musicMagpie, you won’t just be working a job - you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!
* Salary sacrifice pension scheme
* 31 days including bank holiday
* 2 days paid leave for volunteering at a charity of your choice
* Access to Mental Health First Aiders & Employee Assistance Helpline (EAP)
* Annual pay review
* Your very own welcome pack, including a hoodie!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Retail and Warehousing and Storage
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