Housing Officer Position
We are seeking a motivated and experienced professional to join our team as a Housing Officer.
Job Description:
This is an exciting opportunity to make a difference in the local community by providing exceptional customer-focused services. As a Housing Officer, you will play a key role in managing tenancies, enforcing housing legislation, and ensuring tenants have access to safe and attractive communities.
* Develop and implement effective strategies to sustain tenancies and resolve issues efficiently.
* Maintain accurate records of rent accounts and manage tenant engagement activities.
* Collaborate with internal colleagues and external partners to ensure seamless service delivery.
Requirements:
To be successful in this role, you will need:
* A sound knowledge of tenancy management and enforcement in social housing.
* Familiarity with housing legislation and regulatory frameworks.
* The ability to work independently and use initiative to solve problems.
* A CIH qualification or extensive experience in housing/income management.
Benefits:
In exchange for your expertise and enthusiasm, we offer a competitive package including:
* A generous annual leave allowance.
* Flexibility in working hours and hybrid working approach.
* Employee wellbeing offer and pension scheme.
About Us:
We strive to create a diverse and inclusive environment that reflects the needs of our community. We welcome applications from individuals with different backgrounds and experiences.