Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH)
As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid‑optimized collaboration across our offices worldwide.
Responsibilities
* Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy.
* Own the end‑to‑end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms‑MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption.
* Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards.
* Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms.
* Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences.
* Partner with Engineering, Change & Communications, QA, and Support to ensure seamless rollouts and ongoing reliability.
* Manage vendors and external partners, evaluating usability, performance, and cost‑effectiveness.
* Champion security and governance, embedding risk, compliance, and accessibility principles into every solution.
* Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale.
* Collaborate cross‑functionally with Enterprise Architecture, Global Real Estate, Security & Risk, Data & Analytics, Change & Communications/UX COEs, and other related squads.
Qualifications & Experience
* 8–10+ years of progressively responsible work experience.
* Bachelor's degree required; MBA or advanced professional degree strongly preferred.
* Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat).
* Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in‑room and virtual tools.
* Hands‑on Agile leadership experience, backlog management (Jira), and a strong servant‑leader mindset.
* Agile certification (PSPO, CSPO, or equivalent) strongly preferred.
* Experience partnering across architecture, data analytics, UX, security, and change management functions.
* Vendor management experience including feature evaluation, roadmap influence, and contract oversight.
* Security‑conscious mindset with proven collaboration alongside compliance/governance teams.
* Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams.
* Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions.
Additional Information
* Job Title: Senior Manager, Product Owner – Meeting Rooms & Hybrid (MRH)
* Salary Range: £59,850 – 66,500 per annum
* Locations: Leeds or Manchester
* Hours: Full‑time; hybrid work style (at least two days per week in office or 40% of time onsite).
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