Antrim, Northern Ireland, United Kingdom
Every mind is unique. Yet much of the world is still built for what’s considered "normal," leaving too many people behind. At Everway, we change that by creating technology that helps everyone understand and be understood. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued.
Our careers fit real life. When you join us, you’re not just taking a job. You’re joining a movement to build a more neuroinclusive world. We’re a global community of over 800 employees spanning North America, UK, Europe, Australia, and New Zealand. A career here is purposeful and fast-moving, with clear expectations, modern tools, and the clarity to focus on what matters most.
Our people are supported and encouraged to show up as they are, with different ways of thinking welcomed and valued. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.
Join us at Everway - together, we can unlock the full potential of every mind.
About the role
The Workplace Division at Everway is seeking a Senior Sales Administrator to provide essential operational and administrative support across the New Business, Account Management, and Channel Sales teams. This is a varied and fast-paced role suited to someone who is highly organised, detail-oriented, and proactive, with a strong customer-first mindset and a “can-do” approach.
You will play a key role in ensuring smooth day-to-day sales operations, helping to drive efficiency across the customer journey from initial enquiry through to onboarding and account handover. Working closely with internal stakeholders, you will help maintain high-quality CRM data, support lead management activity, and ensure timely follow-up across key sales processes.
It is well suited to someone looking to build a long-term career in sales, with opportunities to develop skills across systems, processes, and customer engagement in a supportive team environment.
This is a 12-month fixed-term contract.
Main Responsibilities:
* Processing sales orders using the CRM system
* Answering specific inbound customer enquiries
* Monitoring Live Chat system
* Database and CRM updates and administration
* Track, assign and ensure timely follow up of leads
* Managing software trials for potential customers
* Work with cross-functional teams to ensure smooth handover of new business accounts to the Account Management Team
* Reporting and tracking of key metrics and Market Intelligence
* Merging accounts, creating contacts, CRM champion
* Monitor Voicemail for Workplace sales
* Pulling monthly usage data
* Use of Outreach to send communications sequences to customers
* 1+ years experience in administration/sales support
* Experience in working directly with customers, delivering excellence in customer service
* Experience working with CRM systems, eg Sugar, Salesforce, Act, Goldmine
* A high level of IT literacy
* Ability to work and respond at pace in a professional manner
* Organised, thorough and dependable.
* Consistently demonstrate a strong work ethic and ‘can do’ attitude.
* Possess the necessary level of communication skills to fully carry out the role, both written and verbal
* Experience working with Google Workspace
* Ability to multi-task and prioritise daily workload
Please submit your application by Tuesday 2nd June 2026.
Please note: applications may close early due to high demand, so early submission is encouraged.
Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success!
We are committed to providing a Drug-Free Workplace for all employees.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
You can view our Recruitment and Selection Policy here.
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We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees and we aim to select the best person for the job.
The following demographic survey is for Northern Ireland residents only. If you do not reside in Northern Ireland, please indicate by ticking the corresponding option below.
We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under theFair Employment & Treatment (NI) Order 1998.
You are not obliged to answer the questions on this form and you will not suffer any penalty if you choose not to do so. Nevertheless, we encourage you to answer these questions. Your answers will be used by us to prepare and submit a monitoring return to the Equality Commission, but your identity will be kept anonymous. In all other regards your answers will be treated with the strictest confidence. We assure you that your answers will not be used by us to make any decisions affecting you, whether in a recruitment exercise or during the course of any employment with us.
If you do not answer the question below, we are encouraged to use the residuary method of making a determination, which means that we can make a determination as to your community background on the basis of the personal information supplied by you in your application form/personnel file.
Note: If you answer this questionnaire you are obliged to do so truthfully as it is a criminal offence under the Fair Employment (Monitoring) Regulations (NI) 1999 to knowingly give false answers to these questions.
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