Operations Support Supervisor (Administrative Supervisor)
* Vacancy ID: 728
* Closing Date: 15 February 2026
* Location: Exeter
* Salary: Starting from £24,500 per annum + excellent benefits
* Contract Type: Permanent
* Directorate: Operations
* Hours Per Week: 35
About The Role
We’re looking for an organised, people-focused Operations Support Supervisor to join our team in Exeter. This is an on‑site role working closely with colleagues across the office, Monday to Friday, 9am to 5pm (35 hours per week). You’ll also occasionally travel to other South‑West locations such as Bristol and Southampton, usually once or twice a quarter to support wider operational needs.
You’ll work with the Operations Support Manager to keep office policies up to date, manage customer enquiries professionally, and provide coaching and guidance to staff and volunteers. Your responsibilities will include handling correspondence, maintaining accurate records, supporting Guide Dogs service teams, coordinating equipment and mailings, and assisting volunteers such as puppy raisers and fosterers. You will act as the first point of contact in the office, greeting visitors, managing post, and overseeing meeting rooms, hot desks, and general office standards. You’ll support health and safety activities, liaise with Workplace Services, oversee pool vehicles, maintain stock levels, and ensure donations are processed correctly. You’ll also help train colleagues on office systems and support local events and visits.
If you thrive in a varied role where no two days are the same and want to make a real difference, we’d love to hear from you.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person‑centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page: https://careers.guidedogs.org.uk/vacancies/728/operations-support-supervisor-administrative-supervisor.html. If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to recruitment@guidedogs.org.uk. Please note: applications for this role are managed directly by Guide Dogs. To read the full job description and submit your application, please visit the Guide Dogs website using the link provided above. Applications cannot be made through the Blind Ambition Recruitment platform for this role.
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