About Digital Rewards Group
At Digital Rewards Group, our flagship brand, Kids Pass (kidspass.co.uk), is a leading membership platform that offers families unbeatable discounts and deals on top attractions, dining, cinema, and more. As we continue to grow, we’re looking for an experienced and driven Online Content Executive to support the management of offers on our website and app. This role plays a vital part in delivering a seamless and engaging experience for our members by ensuring partner listings featured on Kids Pass are consistently accurate, high-quality, and up to date.
The ideal candidate will be highly organized, confident using online platforms, and customer-focused, with a sharp eye for detail. Offer Management: Ensure all offers on the Kids Pass platform are up to date, accurate, and visually appealing, including checking images, copy, and pricing.
Quality Assurance: Content & Copy Management: Ensure promotional descriptions are engaging, clear, and error-free to provide the best user experience.
Price Verification & Compliance: Validate pricing claims, substantiations, and offer terms to ensure transparency and accuracy.
Availability Monitoring: Collaboration: Work closely with internal teams such as Marketing, Partnerships, and Customer Support to ensure smooth operation and promotion of offers.
Partner Outreach: Request and gather up-to-date content from brands and attractions to ensure all offers remain current, accurate, and engaging for our members.
Data Management & Reporting: Maintain accurate records of offers, track performance metrics, and report key insights for optimisation.
User Experience Focus: Consider the user journey, ensuring a smooth and intuitive experience that maximises engagement and retention.
Identify and resolve any technical or content-related issues that may impact the user experience.
2+ years of experience in an e-commerce or digital merchandising role, ideally in a fast-paced retail or seasonal business
~ Experience managing digital product listings and content management
~ A keen eye for detail and a strong understanding of UX and website functionality.
~ Ability to work collaboratively across teams including marketing, content, and operations.
~ A proactive mindset with a passion for e-commerce and delivering a premium online customer experience.
~ Comfortable working with website content management systems (CMS) and basic image editing tools.
~ Skilled in Google Analytics, SEO principles, and content management systems.
~ A user-first mindset, with a focus on delivering a high-quality experience for members.
~ Experience with data entry and quality assurance processes.
~ Proficiency in Microsoft Office.
~ Opportunity to be part of a growing digital platform making family experiences more affordable.
Hybrid working.
Competitive salary and benefits.
Career growth opportunities within a fast-paced digital business.