Overview
Customer Sales Consultant
Worthing, West Sussex
Full time, Permanent – Remote
£25,500 per year plus uncapped commission structure
Join Our Dynamic Customer Sales Team at Bluecrest!
Ready to take your career to the next level in a fast-paced, customer-focused environment? We’re on the lookout for exceptional individuals to join our vibrant Sales Support Advisor team at Bluecrest!
Led by our brilliant Customer Service Manager, Lou, you’ll be the first point of contact for both potential and existing customers across our B2B, B2C and SP Networks. Your role will be instrumental in driving sales, delivering outstanding customer service, and forging strong, lasting relationships.
Externally, we’re a high-performing, results-driven team of diverse talent, united by our passion for achieving ambitious targets. Internally, we’re a close-knit group that thrives on collaboration, clear communication and mutual support. We believe in creating a workplace where everyone feels empowered to make a real impact.
If you’re someone who loves engaging with people, thrives in a fast-moving environment, and is motivated by success, we’re ready for you.
What can we offer you in return?
*After qualifying period & subject to terms and conditions and/or eligibility.
Balance & Support
* Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours) (this will need to be amended if dependant on role, part time/full time/department)
* Company Sick Pay Scheme
* Enhanced Family Leave
Learning & Development
* Apprenticeship Schemes
* Career Development Opportunities
* Bluecrest Academy for Aspiring Managers
* Leadership Development Programme
* 24/7 Learning Library – accessible for everyone!
Financial & Lifestyle
* Salary exchange pension
* Employee Charity Sponsorship Scheme
* Retail and Leisure Discounts
* Home Office Allowance
* Sophos @Home Protection
* Employee Assistance Programme
Health & Wellbeing
* Discounted Gym Membership
* Cycle to Work Scheme
* Four Free Health Assessments per year for yourself, family or friends
* 50% Off Additional Health Tests
* Life Insurance
Your day-to-day duties will include…
* Managing inbound sales enquiries from customers, across B2B, B2C and Strategic Partners, and identify opportunity to personalise our products.
* Making warm outbound calls to existing B2C customers, encouraging them to utilise our services.
* Making warm outbound calls to existing B2B customers, encouraging them to utilise their employee benefit.
* Taking accountability and achieve all required customer interaction SLAs.
* Taking accountability and achieve all current sales KPIs.
* Being open and proactive to coaching, feedback and sales skills training.
* Achieving an industry standard of Quality Assurance score of 95%
* Adhering to ISO 9001 and internal sales policies
* The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.
The hours
* Full time, Permanent
* 37.5 hours per week
* These hours can fall any days between Monday and Sunday
* Monday to Friday working hours, any times between: 7am – 8pm
* Saturday and Sunday working hours, any times between: 8am – 5.30pm
* Weekends are rotational: you may find yourself working 2/6 weekends
* Please be aware you will need to attend the Worthing Head Office for your first day
* Remote - please be aware there many be instances where you might be required to attend certain office locations if required.
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