Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator: One app, 300,000+ travel experiences you’ll remember.
We are seeking a driven and high-performing Field Sales Manager who will be responsible for growing Viator’s catalogue of products by acquiring new and exciting suppliers across your geographic region. The Field Sales Manager role requires excellent sales and communications skills, effective relationship-building talents, and a proven track record of exceeding targets with experience in outside sales, telesales, new customer acquisition and/or business development, preferably with an online or travel company.
You are a brand ambassador that will be proactive, motivated, organized, responsible, and able to work well in a fast-paced, team-oriented, and entrepreneurial environment. This is a great opportunity for a motivated candidate with a passion for travel to join a fun team and have immediate impact driving revenue for a global leader in the experiences industry.
Responsibilities
1. Facilitate negotiation of terms, including rates and margins, to close new business.
2. Manage designated pipeline and make outbound calls.
3. Engage with destination marketing organizations and other trade groups to win customers.
4. Consultatively position our distribution platform and value proposition.
5. Modify customer engagement to overcome objections and identify solutions to roadblocks.
6. Achieve and exceed communicated targets.
7. Collaborate with sales operations, supplier support, and account management teams to ensure a smooth and efficient sales cycle.
8. Take ownership and accountability over critical outcomes that the business needs.
9. Travel as needed to meet with assigned targets, attend trade events, participate in regional speaking engagements, and attend internal team meetings.
Key Skills & Experience
1. 5+ years of experience in sales, preferably with an online company.
2. Travel industry experience preferred, particularly with tours, activities, or attractions.
3. Strong phone sales, negotiation, and closing skills.
4. Proven record of contracting new business and regularly exceeding sales targets.
5. Territory and pipeline management experience using Salesforce or another CRM tool.
6. Superb written and oral communication skills.
7. Results-driven hunter mentality with relentless drive to sign up new customers.
8. Proven self-starter with ability to deliver on initiatives without constant supervision.
9. Confident and energetic; flexible and adaptable; organized and able to succeed in a fast-paced, dynamic environment.
Perks of Working at Viator
* Competitive compensation packages, including base salary, annual bonus, and equity.
* “Work your way” with flexibility to suit your lifestyle.
* Flexible schedule. Work-life balance is ingrained in our culture.
* Donation matching. We match qualifying charitable donations annually.
* Tuition assistance for qualified programs.
* Lifestyle benefit to spend on travel, wellness, or personal interests.
* Travel perks including discounts.
* Employee assistance program for life’s challenges.
* Health benefits with great coverage and competitive premiums.
Our Values
* We aspire to lead.
* We’re relentlessly curious.
* We’re better together.
* We serve our customers, always.
* We strive for better, not perfect.
* Our workplace is for everyone.
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