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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and creating an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate:
* Instinctively understands and embraces a customer-first mindset
* Is a natural communicator, listening and persuading effortlessly
* Shows initiative and energy, whether working as part of a team or independently
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and friendly
* Uses critical thinking to solve problems confidently
Our business
Our first store opened in Abingdon in 1989. Today, we have 58 stores across the UK, with more to come. At Furniture Village, we believe in understanding customers’ needs, lifestyle, and budget to help them find the perfect pieces, not hard selling.
We source from around the world – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany – offering beautiful furniture and accessories for every room in the home.
Our people
As our founder and CEO Peter Harrison says, “We employ nice people to sell nice furniture to nice customers.” Since 1989, our success has been driven by our people, the heartbeat of our business. We offer genuine progression, training, rewards, and fun. Over 20% of our team has received long service awards, showing their commitment and satisfaction.
Our recruitment
As a family business, we value everyone as part of our family. We are an equal opportunities employer and welcome all applicants. Ready to take the next step in your career? Apply now and let’s talk. Together, we can achieve great things.
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