Job Title: Receptionist (Proactive, Customer-Focused)
Location: Northampton
Contract: Monday–Friday, Rolling Contract
About Diversey
Diversey is a global leader in cleaning and hygiene solutions, committed to protecting and caring for people every day. We deliver high-quality services and innovations that help our customers operate efficiently, safely, and sustainably.
Role Overview
We are seeking a proactive and professional Receptionist to be the welcoming face of our Northampton site. This role is central to ensuring a smooth and positive experience for employees, visitors, and clients. The ideal candidate will be highly organised, approachable, and confident in managing a busy front desk while supporting wider office operations.
Key Responsibilities
* Greet and assist visitors, clients, and employees in a professional and friendly manner.
* Manage incoming calls, emails, and correspondence, ensuring efficient communication across the business.
* Maintain visitor logs, issue passes, and comply with site security procedures.
* Oversee the reception area, ensuring it is tidy, welcoming, and representative of the Diversey brand.
* Provide administrative support to various departments, including scheduling meetings, handling post, and ordering office supplies.
* Coordinate meeting rooms and support on-site events as required.
* Act as the first point of contact for queries, resolving issues proactively or directing them to the relevant team.
Requirements
Skills & Experience Required
* Previous experience in a receptionist, front-of-house, or administrative role.
* Strong communication skills with a warm and professional manner.
* Ability to multitask, prioritise, and work under pressure in a busy environment.
* Proactive problem-solver with excellent organisational skills.
* Confident using Microsoft Office Suite (Word, Excel, Outlook, Teams).
* A team player with a flexible and positive attitude.
Benefits
What We Offer
* A welcoming and inclusive workplace culture.
* Opportunity to be part of a global business with a strong focus on sustainability and innovation.
* Ongoing rolling contract with Monday–Friday working hours, providing work-life balance.
* Competitive hourly/daily rate.