Salary: £26,000 - 28,000 per year Requirements: I need you to have a working knowledge of Microsoft 365, Windows operating systems, and Active Directory. Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN) is essential. You should possess hands-on hardware troubleshooting skills. A friendly, solutions-focused approach to support is crucial. A full UK driving license and access to your own vehicle is required. It would also be helpful if you have around one year of experience in IT Support (business, education, or public-sector setting). Awareness of data security, confidentiality, and safeguarding is beneficial. GCSEs in Maths and English (Grade C or above) would be advantageous. Responsibilities: I expect you to respond to support requests for hardware, software, and connectivity issues. You will need to set up new users, install, and configure IT equipment and software. Monitoring systems and performing routine maintenance checks will be part of your duties. Troubleshooting Windows, Microsoft 365, and network-related problems will be essential. You will log incidents and escalate more complex issues when required. Delivering a proactive, helpful service to users across the organization is key. Technologies: Active Directory Hardware Support LAN Microsoft 365 Network Security TCP/IP Windows Office 365 More: This is a fantastic opportunity to join our well-established organization near Staplehurst, providing day-to-day IT support across a busy site. You will be part of a small, friendly team responsible for keeping systems running smoothly and users fully supported. We offer 22 days of annual leave (taken outside core operational periods), increasing sick pay with service, a contributory pension scheme, and a supportive team environment where you can build your technical experience. Please note that an enhanced DBS check will be required before starting employment. last updated 5 week of 2026