Contract: 12 Month FTC / Secondment; Working Hours: 37; Salary: £38,220.00 - £40,777.00; Location: Rayleigh Weir and in the community; Closing Date: 26 September 2025.
Overview
Are you passionate about protecting and supporting the wellbeing of vulnerable people in Essex? As a Community Wellbeing Officer within the Prevention department, you’ll work collaboratively with the East of England Ambulance Service (EEAST) and other partners to deliver urgent care, fire safety, and health guidance to those most at risk. You’ll play a vital role in safeguarding life, property, and the environment, responding to emergency calls and providing compassionate support to residents.
What You Will Be Working On
* Responding immediately and safely to urgent incidents (Category 1, 3, and 4) as per EEAST procedures
* Assessing and administering first aid and medical procedures within your training and certification
* Communicating patient history and treatment to Clinical Advice Line (CAL) and EEAST Control Centre, completing care records
* Delivering person-centred fire, health, and safety visits to vulnerable individuals in their homes
* Providing advice and guidance, enabling access to appropriate support and making needs-based referrals to partner agencies
* Collaborating with multi-agency partners to reduce risk and improve wellbeing for residents
* Reporting and evaluating data to inform stakeholders and support interventions
* Providing immediate aid to those at risk from life-threatening symptoms
* Participating in ongoing training and development, including mandatory annual requalification
* Maintaining operational vehicles, equipment, and PPE to ensure readiness
* Practising and promoting inclusive access to services, upholding equality, diversity, and the Core Code of Ethics
* Ordering, installing, and maintaining technical equipment for fire, health, and safety interventions
* Building relationships with partner agencies
* Supporting campaigns and events within Essex’s diverse communities
* Ensuring compliance with Health & Safety, Risk Management, Business Continuity, and Safeguarding policies
* Protecting personal information in line with the Data Protection Act 2018
* Working as part of a team, travelling and working across Essex
What Are We Looking For?
* Is committed to delivering compassionate care and support to vulnerable people
* Has strong communication and interpersonal skills
* Can work effectively as part of a team and independently
* Is proactive, organised, and able to manage a varied workload
* Demonstrates a commitment to equality, diversity, and inclusion
* Is willing to undertake ongoing training and development
* Is physically able to carry out manual handling and work in a range of environments, including homes and outdoors in all weather
Eligibility
* Level 2, 3 or 4 standards of education (e.g., GCSE, A-level or CertHE HNC) or equivalent experience.
* Hold, or attain in post, Level 2 Safeguarding
* Hold, or attain in post, Level 3 Award for First Responders on Scene: Ambulance Service Co-Responder
Should you wish to have an informal discussion with regards to the role, please contact Claire Monk on 07974 854285 or claire.monk@essex-fire.gov.uk
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.
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