WE ARE THE AA SMALL HOTEL GROUP OF THE YEAR (2024-2025)
What you’ll be doing?
As a Receptionist, you will be the first and last point of contact for our guests, ensuring excellent customer service from check-in to check-out. Your role involves working closely with other departments to enhance the guest experience, answering calls, allocating rooms, and preparing bills. Strong computer skills and personal skills are essential.
This is a part-time role, based on a 16-hour contract across 2 days.
What you’ll need to be a Receptionist?
* Genuine warmth and excellent people skills
* Attention to detail and IT proficiency
* Good communication skills in English, both written and spoken
* Ability to work in a fast-paced environment with a positive attitude
* Previous experience is preferred but not essential; passion for customer service is key
What’s in it for you?
Join Eden Hotel Collection and enjoy:
* Generous time off: 31 days, increasing with service
* Monthly tips and gratuities
* Exclusive discounts and perks at various retailers and services
* Access to wellbeing resources and health plans
* Sustainable commuting options
* Exclusive hotel perks and recognition programs
* Support for your wellbeing and development
* Family-friendly policies and daily essentials like free parking and meals
Our culture
We foster a collaborative and inclusive environment where your voice matters, supported by our values of Heart, Honesty, Spirit, and Team. We welcome diverse applicants and are committed to equity and sustainability.
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