Overview
An opportunity has arisen to join our Triage team as a Clinical Nurse Advisor working as an integral part of a Community Nursing service within the Windsor, Maidenhead & Slough locality. The Clinical Nurse Advisor will provide clinical support, assistance and professional expertise to all callers to the Community Nursing Triage Telephone Support, ranging from healthcare professionals to patients and their carers within Berkshire. The service is the main point of access for Windsor, Maidenhead & Slough Community Nursing. The post holder is expected to represent the service, in a professional and courteous manner always, also providing advice and information using a level of clinical understanding and professional judgement.
Note: Please apply if you recognise yourself in these requirements.
Responsibilities
* You will be a key member of the Triage Team enabling professionals to make referrals to Community Nursing through one access point.
* You will be able to offer sound clinical advice that oversees entry into our Community Nursing service.
* You will be required to maintain up-to-date clinical skills and be prepared to rotate into clinical services.
About Berkshire Healthcare
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
Benefits
* Flexible working options to support work-life balance
* 27 days’ annual leave rising with service + opportunity to buy and sell
* Generous NHS pension scheme
* Excellent learning and career development opportunities
* Cycle to Work and car leasing scheme including electric vehicles
* Access to a range of wellbeing tools and services
* Discounts at hundreds of popular retailers and restaurants
* Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
* Generous maternity, paternity, adoption and special leave
* Free parking across Trust sites
Must haves / Qualifications
* Experience of working in a customer focussed environment
* Well-developed written and verbal communication skills with all range of people
* An understanding and knowledge of community services
* Ability to prioritise workload and remain calm whilst working in a pressurised environment
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
This advert closes on Wednesday 11 Mar 2026
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