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Assistant principal officer customer excellence unit

Belfast
Northern Ireland Housing Executive
Assistant principal
£36,124 - £41,511 a year
Posted: 21 September
Offer description

Job ref:

Job type:
Permanent

Location:
2 Adelaide Street, Belfast, BT2 8PB

Salary:
£36,124 - £41,511

Closing date:
Thursday 04 Sep :30

**Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file.

BAND:**
6

Job Purpose
Reporting directly to the Customer Excellence Manager, the Assistant Principal Officer will provide detailed operational and functional support in the development and delivery of a number of strands relating to Housing Services in the area of Customer Excellence.

Requirements

* i) Hold a degree level qualification (level 6) or equivalent AND have a minimum of at least 2 years relevant* experience

OR

ii) Hold a level 5 qualification in Housing AND have a minimum of at least 2 years relevant* experience

OR

iii) Can demonstrate equivalent continuing professional development or experiential learning AND have a minimum of at least 3 years relevant* experience

* Refer to Qualifications Framework for equivalencies
* Relevant experience must either be directly related to housing management or have been gained within a customer support environment

APPLICATION PROCESS
Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions.

LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED.
It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.

The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

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