Role: Automotive Service Advisor
Salary: £33,750 - £40,000
Hours: Monday to Friday, 1 in 3 Saturdays mornings
Location: Exeter
Automotive Service Advisor Responsibilities
* Handle parts enquiries both over the phone and at the front counter
* Manage parts orders and support workshop technicians with their requirements
* Oversee the complete daily business process to ensure smooth operations
* Proactively upsell to maximise all sales opportunities
* Maintain accurate inventory and stock control records
* Ensure high levels of customer satisfaction through effective communication and exceptional service
Automotive Service Advisor Requirements
* Previous experience in the truck or automotive industry
* Strong customer service, communication, and satisfaction skills
* Proven ability in inventory control and stock management
* Organised, with an analytical approach to handling customer queries
* High attention to detail with strong administrative and computer skills
* Motivation to upsell and identify new sales opportunities
Automotive Service Advisor Benefits
* 22 days of holiday plus bank holidays
* Company pension contributions
* Monthly performance-based bonus
If this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately