A rare opportunity to lead one of Sodexo’s most high-profile strategic partnerships
Are you ready to lead at scale, influence at pace, and shape the future of workplace excellence?
This is an exceptional opportunity to take full operational leadership of Sodexo’s Integrated Facilities Management (IFM) services across the Microsoft UK & Ireland portfolio. As Area Lead, you will be entrusted with a complex, multi-site, high-profile account, acting as a senior, strategic partner to Microsoft while leading transformation, innovation, and outstanding service delivery.
This role sits at the heart of of Sodexo’s most important global client relationships. You will set the operational direction, inspire high-performing teams, and act as the trusted interface between Sodexo, Microsoft, and key stakeholders—driving outcomes that matter.
If you thrive in a fast-paced, strategic environment and are motivated by delivering excellence across diverse operations, this is your moment.
The Role
As Area Lead, you will have full accountability for the delivery and performance of multiple IFM services across a cluster of Microsoft sites, ensuring standards consistently exceed contractual and client expectations. You will:
* Lead end-to-end IFM service delivery across a complex, multi-site portfolio, ensuring SLA, compliance, and performance excellence at all times
* Deliver Sodexo and Microsoft’s shared strategic objectives, including financial performance, operational KPIs, and long-term value creation
* Act as the senior escalation point for operational, commercial, and client matters within the cluster
* Drive transformation of the IFM model, embedding innovation, continuous improvement, and Operational Excellence initiatives
* Lead the operational design and evolution of workplace services, ensuring alignment to Microsoft’s evolving needs
* Build, develop, and inspire a high-performing leadership team capable of delivering at scale
* Proactively manage risk, governance, and assurance across the portfolio
* Strengthen client relationships, supporting retention, growth, and future opportunities
* Create a connected cluster community, sharing best practice and providing expertise across strategic accounts
The Ideal Candidate
You will be a credible, commercially astute leader with a proven track record of delivering excellence in large-scale outsourced environments. You will bring:
* Extensive experience within outsourced Integrated Facilities Management
* Proven success leading complex, multi-site operations and large workforces
* Experience operating across international or matrixed environments
* A strong track record of designing and delivering operational and transformation strategies
* Commercial acumen, with the ability to develop viable solutions aligned to client needs
* Experience in sector contracting and technical service delivery
* Demonstrated ability to identify and support new business opportunities
* Exceptional communication, influencing, and stakeholder management skills
* Strong analytical capability, with confidence interpreting financial and performance dataA customer-first mindset, with a passion for building trusted, long-term relationships
(Client business language is English; excellent written and verbal communication is essential.)
Package Description
Competitive salary
Often travel to London will be required
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached.
Ready to be part of something greater? Apply today!
About The Company
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
#J-18808-Ljbffr