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For over 25 years now, Smith & Western has been providing good quality, fun family dining in an authentic American Wild West setting.
We are recruiting a Morning Hotel Supervisor to join the Tunbridge Wells team on a part-time basis (full-time hours could be available for the right candidate), approximately 25 hours a week (7am - 12pm, Monday to Friday) at Smith & Western Tunbridge Wells Hotel and Restaurant.
As the main point of contact for visitors, you will be a warm and friendly individual with a helpful attitude. You will be passionate about customer service, bringing your personality to work to offer a "nothing is too much trouble" service and exceed our guests’ expectations every time. The role involves assisting customers with checking in and out of the hotel, breakfast arrangements, taking bookings for both the hotel and restaurant, resolving issues, offering recommendations on places to visit—anything to enhance our customers' stay.
Sharing our passion for a warm welcome and tailored, authentic service, you will have previous customer service experience, be computer literate, and a great communicator both face-to-face and over the telephone.
Benefits include:
* A chance to earn industry-recognized qualifications
* Discounts on S+W food and hotel rooms
* Meals on shift
* Bonuses
* Christmas Day and Boxing Day off
* You’ll be part of a caring and loyal work family
* Excellent progression opportunities
Pay up to £14 per hour depending on experience.
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