We are looking for a proactive and experienced Relationships & Events Manager to become an integral part of our Manchester team.
This is an exciting opportunity in a diverse role for an individual who harnesses a passion for meeting new people, hosting guests in the restaurant and nurturing relationships within the corporate and wider community.
The successful candidate will be accountable for generating new business for Fazenda, raising and maintaining brand awareness and developing strong relationships. You will be involved in a range of marketing activities, working closely with the marketing team, site management team and colleagues across the restaurant to create, develop and deliver events both internally and externally.
The advertised salary is inclusive of a £29,000 salary plus approximately £21,000 tronc.
Benefits of being a Relationships and Events Manager at Fazenda
Enhanced maternity and paternity pay
Working for an exciting, growing brand
Continuous training and development
Annual participation in our leadership conference
A supportive and inclusive leadership team who champions internal development
Up to 50% discount on food and drink when dining at any of our restaurants
Complimentary meal for two to celebrate your work anniversary
Christmas Day and New Year’s Day closures to guarantee you time with your loved ones
Desired Personal Skills and Experience
An innate passion for meeting new people and networking, with confidence in public speaking and hosting events and guests.
Immaculate personal presentation and a professional, confident and enthusiastic approach to work.
Proactive and enthusiastic approach to identifying areas for growth.
Strong organisational skills, self-discipline and attention to detail.
High levels of commercial knowledge and awareness regarding the food, hospitality and tourism industries.
Impeccable and adaptable written and verbal communication skills.
Adaptable and proactive with great initiative.
Experience of working in a relationship management or business development role.
Genuine concern for maintaining high standards and providing the best guest experience possible.
Responsibilities
You will be expected to initiate and develop the following activities:
Drive sales through creating and developing corporate relationships across various sectors within the professional services, retail and tourism industries
Drive guest loyalty through nurturing both corporate and non-corporate relationships
Act as a brand champion and be the face of Fazenda at networking events
Build and develop strong working relationships across all departments within the restaurant to continuously maintain product and process knowledge
Identify relevant local brand partnership opportunities across multiple sectors
Identify and work with key local individuals or businesses
Build, develop and maintain a database for generic and targeted marketing
Host and manage the end-to-end process of on-site and off-site events
Ensure important guests and events are communicated to FOH
Development and maintenance of a forward planned diary of events, meetings, networking and competitor monitoring
Work closely with the marketing team to ensure digital content reflects local marketing activity and upcoming events
Perform regular web audits to ensure Fazenda listings on third-party websites are up to date.
Produce and deliver a comprehensive local strategy plan in line with the needs of the restaurant
Track and report on activity along with the General Manager and Deputy General Manager, relating it to sales and footfall in the restaurant.
Meet individually set targets and KPIs.
Regularly communicate with the FOH teams regarding important guests and events.
Report to both General Manager on a weekly basis.
About Us
At Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights.
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