Job Title: Salon Manager
Location: St Davids Cardiff
Hours: 39 hours per week
Salary: £35,500 per hour
Beauty Studio at Superdrug
We currently have 9 fully functioning Hair & Beauty Salons with plans to expand. We offer treatments from Hair & Barbering, brows to nails, and lashes, partnering with brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf.
What's in it for you?
Our success is driven by our people. We value personality, have fun, and work hard to deliver the Superdrug experience! In return, we offer:
* A competitive salary
* 28 days holiday
* Bonus potential up to 25% of salary
* Up to 30% discount at Superdrug, complimentary treatments, and exciting competitions with prizes like photoshoots, ORLY hampers, vouchers, and team nights out
* Professional in-house training with brand partners
* Attendance at our annual Beauty Studio conference
* Enhanced maternity/paternity/shared parental/adoption leave, sick pay, and support for pregnancy loss
The Role
In addition to working as a Senior Stylist, you will lead the team and oversee operations. Services include brow and lash treatments, manicures, pedicures, lash extensions, spray tanning, and full hair and barbering services.
* Manage the studio team to deliver excellent customer service within the Beauty Studio environment
* Handle team management tasks such as performance, rotas, and training for approximately 15 stylists, barbers, and beauty therapists
* Ensure customers are welcomed and leave satisfied, professionally handling queries and complaints
* Encourage upselling and promote the Beauty Studio services within the Superdrug store
* Take responsibility for ordering and managing salon stock
* Lead by example to ensure the best consultations and advice, especially during colour services
About You
* NVQ level 3 minimum, preferably up to NVQ level 4 in hairdressing
* Outstanding communication skills and management experience
* Background in hairdressing, barbering, or beauty therapy
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