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You will be working within the Operations team, reporting to the VP of Operations. You will be responsible for managing the people and processes within Reconciliations (currently a team of 7, based in London and Rotterdam). The team is responsible for reconciling over 500 internal and external accounts and completing daily Safeguarding Calculations.
Responsibilities
* Managing the daily processes and team responsible for Vitesse's end-to-end reconciliation process.
* Lead, develop and coach the team with a keen focus on engagement and growth.
* Assist the team in the delivery of process improvement and controls across the function, ensuring processes are documented and identifying opportunities to reduce risk and increase scalability.
* Solving complex issues as they arise to make sure Vitesse’s customers receive the best possible service and record keeping is accurate.
* Ensuring key reporting deadlines are met.
* Working with both our internal teams & wider banking network, to ensure all reconciliation matters are resolved timely and accurately.
* Oversight of daily internal and external e-money reconciliations and associated processes.
* Oversight of Safeguarding Calculation and funding requirements.
* Performing reconciliation sign offs and subsequent MI and reporting.
* Escalate items that present risk to the business and assist in the definition of KRI’s, feeding into Exec reporting.
* Ad hoc project work related to reconciliation, including, but not limited to, Product initiatives, Audit, Regulatory responses.
* Identify improvements and implement solutions for operations workflow relating to Reconciliations.
* Partner with Finance to ensure prompt and accurate month-end reporting, seeking opportunities to improve processes.
Requirements
This role would suit someone with proven experience in both team management and reconciliations.
Skills
* 2 years direct people management in Reconciliations
* 4 years professional experience gained within Financial Services
* Strong motivation / engagement skills
* Understanding of good escalation practices
* Track record of successfully implementing change initiatives
* Strong analytical / investigation skills
* Accustomed to working in a fast-paced environment
* Confidence to work independently but also as part of the wider Operations team
* Intermediate Excel skills
* Organisational skills
Benefits
* 25 days Holiday per year + Bank Holidays
* Hybrid working arrangements
* Contributory pension scheme
* Enhanced Parental leave
* Cycle to Work Scheme
* Private Medical Insurance through Vitality
* Access to Oliva our Mental Health Therapy partners
* Discounted Gym membership
* Financial Coaching with Octopus Wealth
* 2 days of volunteering leave per year
* Sabbatical after 5 years’ service
* Ongoing Learning and Development to support you reach your career goals
We understand that everyone has their own work rhythm and we believe in a flexible working schedule that supports a healthy work/life balance. We offer a hybrid work approach with 2 days in the office.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
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