Job Description
Job Purpose and Summary
We are seeking a candidate with a strong background in product development or sales engineering, particularly with expertise in software. Proficiency in C is essential, while experience with C++ and Python is highly desirable. Familiarity with optical, mechanical, or electrical technologies is also advantageous.
This role involves leveraging technical skills to lead pre-sales activities, provide technical support, and develop tailored solutions that drive ITCG’s sales performance. Additionally, the position includes gathering market intelligence and tracking technology trends to inform strategic marketing efforts.
What we offer
Do you match with this role? Do not hesitate and apply!
You will be part of an energetic and innovative environment with more than 50 different teams at our EMEA HQ at Stockley Park.
Salary: between £56,335 and £67,066 dependent on experience plus 10% bonus
Additional benefits include:
* Annual Bonus and annual pay review
* Hybrid working - 3 days in the office and 2 days from home
* Flexible core hours – starting anytime between 07:30am and 10am and finishing any time after 16:00, providing the standard 7.5 hours have been worked
* Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
* Generous Pension Scheme
* Private Healthcare and wider medical plan
* Up to 38% Discount on Canon products
* Flexible benefits policy
* Free parking on site
* Excellent Subsidized restaurant
* Highly Subsidised Costa Coffee on site
* Multi-Faith room
* Discounted rates at Nuffield Health Gym
* Partnership with Mental Health First Aid UK with a network of mental health champions
* Great transport links - Elizabeth Line and Stockley Park low-cost Shuttle Bus
* Learning & Development Opportunities
Key Responsibilities:
* Technical support and creating solutions: Lead technical & engineering support, providing customers with the best solutions using mainly software technology (C required).
* Presales activities: Lead pre-sales efforts for imaging products, focusing on customer development within professional and B2B sectors across the EMEA region.
* New product launching: Provide technical support for product launches, including creating marketing assets, conducting internal training, and testing new products.
* Market information and feedback: Collect market data and technology trends in EMEA, summarise customer requirements, and provide feedback to Canon HQ.
* New product development: Contribute to initiatives involving internal hardware and software development, and collaborate with external partners.
* Integration activities: Proceed with integration of 3rd party products to meet customer demands and expand the product ecosystem.
* Exhibition support: Provide technical support for exhibitions, including planning content, designing configurations, and assisting on-site sales.
Location: Based at Stockley Park, with up to 20% travel—typically one to two international trips per month. Hybrid working: 3 days in office, 2 days from home.
Requirements:
* Strong knowledge and skills in software development, proficiency in C required; experience with C++ and Python highly desirable.
* Background in product development or sales engineering, ideally within the imaging industry.
* Familiarity with optical, mechanical, or electrical technologies is a plus.
* Fluent in English; additional European languages are an advantage.
* Ability to independently acquire and apply technical, marketing, and sales knowledge.
* Comfortable working in culturally diverse markets and adapting to customer needs.
* Strong analytical and decision-making skills, logical and investigative approach.
Core Values:
* Business Outcome Driven
* Ensures Delivery of the Outcome Is Customer-Oriented
* Innovates by Building on Skills and Experience
* Builds Trust-Based Relationships
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