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One Stop - Customer Service Assistant, Ludlow
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Client:
Tesco
Location:
Ludlow, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
e780d016e37f
Job Views:
15
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers a little better every day. Being part of the local community helps us achieve this, and our store colleagues bring this to life.
In this role, you will greet and welcome our customers warmly, engage with them to find out their shopping needs, sell the right products, and make their shopping experience enjoyable.
You will need to have excellent customer service skills, be a team player, and ensure the store is always looking great, stocked with the right products, and offering fantastic services.
You will need
* Greet each customer with a warm and friendly welcome
* Listen to and talk with customers to find out their needs
* Ensure customers find everything they want
* Be passionate and knowledgeable about our products and services
* Be punctual, smartly dressed, and ready to serve
* Think 25 when serving age-restricted products
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties
What’s in it for you
We value our colleagues and offer the following benefits:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals
* 20% off car, pet, and home insurance at Tesco Bank
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive deals and discounts with various retailers and services
* Save as you earn scheme
* WeCare support services, including online GP, mental health support, and wellness programs
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: One Stop is a subsidiary of Tesco; benefits may differ.
We reserve the right to withdraw the vacancy before the closing date if a suitable candidate is found. We encourage early application.
What you will get from this role
Our Customer Service Assistant roles support our customers and communities and are very rewarding.
Community Involvement
We are committed to community engagement through fundraising, charity support, and food donations, having raised over £10.4 million in 10 years and donating 1.6 million food bank meals since 2015.
Working here allows you to participate in community support activities, from fundraising to volunteering.
Diversity & Inclusion at One Stop
We celebrate diversity and promote an inclusive workplace. Our colleague networks support various communities, including Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women’s networks.
We are a Disability Confident employer, ensuring non-discrimination and support for all.
We foster a learning culture with opportunities for personal and professional development, including apprenticeships and internal programs like ‘Options’.
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores are open seven days a week from 7am to 10pm, offering a wide range of products and services, including Post Office, PayPoint, lottery, and vending solutions.
Please Note
We only recruit individuals who have passed the school leaver’s age. Please check the school leaver’s age for your country.
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