Overview
Join to apply for the User Experience Researcher - Polyspace role at MathWorks. MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations.
We are building a cross-functional UX team that tackles complex, technical design problems. You will work across the full product lifecycle, from understanding users and their needs to testing concepts and prototypes, through launch and monitoring solutions in the market. We are dedicated to crafting clear and effective user experiences for technical software products that improve the world.
Responsibilities
As a UX Researcher, you will collaborate with a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work to research, design, and validate innovative solutions to complex problems.
* Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints
* Conduct user research, identify user pains, and study user workflows to impact strategy and product direction
* Act as an advocate for our technical users
* Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting
* Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback
* Contribute to requirements and collaborate on design documents
Minimum Qualifications
* A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
Additional Qualifications
* STEM Degree (e.g. Computer Science, Mechanical Engineering, Human Computer Interaction, or other relevant degree)
* Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro)
* Experience with a variety of quantitative and qualitative research methodologies
* Ability to communicate effectively in both English and French is highly valued; you will collaborate with French-speaking engineering teams and stakeholders
* Knowledge of MATLAB, other programming languages (Python, C++, R, or JS), or GitHub is a plus
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