Clinical Equipment Manager
Permanent, Full-time
Remote role with occasional travel
The Role
The Clinical Equipment Manager will support the Head of Practice Services in developing Bupa Dental Care's (BDC) clinical equipment strategy and provision. This role will be key in delivering appropriate solutions across all Bupa Dental Care brands, while providing support in all aspects of equipment management, maintenance, and repair.
Responsibilities
* Introduce, manage and maintain the dental equipment asset register to ensure up to date records are maintained.
* Provide information on new equipment purchasing to Bupa's maintenance provider.
* Interface with suppliers to determine scale of obsolescence and availability of parts.
* Monitor and act upon MHRA and ECRI reporting and deliver communication to dental centres/ business where appropriate.
* Monitor and analyse equipment failure trends received by dental centres and suppliers.
* Run regular audit on assets to ensure compliancy and condition of equipment.
* Responsible for managing all exceptions to the CAPEX process and ensuring requests are managed in line with SOPs.
* Maintain the equipment risk register
* Manage queries from dental practices in relation to maintenance and servicing requirements.
* Track equipment maintenance issues, log with the appropriate maintenance provider and resolve performance issues.
* Attend contract review and supplier meetings.
* Assist in providing subject matter expert support for clinical equipment installations across all Bupa Dental Care practices.
* Clinical equipment subject matter expert for all practice refurbs and new builds.
* Manage and maintain technical equipment information on the BDC SharePoint.
Skills/Experience
* Knowledge of dental equipment and maintenance intervals is required.
* A dental background is desirable.
* Understanding of medical device regulation and dental regulation is desirable.
* Able to create efficient ways of working, with a good understanding of Microsoft Office
* Good commercial awareness and familiarity with contracts and KPIs.
* Customer insight and empathy
* Motivational leadership
* Communication skills; able to engage, positively influence and motivate others
* Cross team collaboration
* Stakeholder management
* Highly results driven with an insistent focus on quality and delivery
Benefits
The benefits here are industry-leading, and we'll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here's a snapshot:
* 25 days holiday, plus the option to buy more.
* Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
* Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
* Access to remote GP and nurse services, physiotherapy, and mental health support.
* MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
* Early access to your earned wages through Wagestream.
* Cycle to work scheme.
* And many more, just ask…
If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you
To find out more about working with us, find us on LinkedIn, Facebook and Instagram.
Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.