About B&H Worldwide
The Global Institute of Logistics has named B&H Worldwide as the worlds Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry
Our Mission
To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business.
Our Vision
To be the most respected, valued, passionate and entrusted leader in global aerospace logistics.
Where to find more information about us:
The Opportunity
The main responsibility of this role to work closely with our customers and internal operational team members to ensure timely cash collection and correct allocation, as well as chasing overdue and ageing balances as necessary, to maintain a positive cashflow across the business.
Location: London, Heathrow
Line Manager: Group Financial Controller
Working Pattern: Monday to Friday, 40 hours
Main Role Accountabilities
* Ownership of the UK Accounts Receivable ledger, ensuring debtor days are maintained within defined Company KPI monthly range
* Conduct meetings with required team members to ensure cash collection goals are achieved
* Ensure timely answer and return of calls in accordance with Company standards, including responding to customer queries to ensure timely resolution
* Allocate cash received to customers' accounts
* Provide regular reports on outstanding debts and monitor aged debt reports
* Maintain and update query report between the Operations & Finance teams
* Record and report all customer comments and issues to enable a full review and action as appropriate
* Maintenance and updating of customer details, including the addition of new customers
* Liaise with S.O.S. for necessary credit checks
* Liaise with line manager and colleagues to identify any enhancements to credit control work instructions and / or processes, implement as agreed
* Ensure compliance with Company policies, procedures and relevant regulations affecting credit control activities
* Ad hoc duties as reasonably requested
Key Skills and Attributes
* Have a good understanding of credit control practices and terminology required
* Good IT skills, including Microsoft Office suite, with the ability use Excel to a high level, and a working knowledge of finance systems
* Be an excellent communicator, both written and verbal, with the ability to confidently, firmly and credibly engage and influence debtors, partners and employees
* Excellent skills in building relationships and developing partnerships across multiple stakeholders
* Be comfortable working under pressure in a fast-paced environment
* Proven problem-solving skills, with the ability to consider several possible options and decide on most appropriate method
* Proven record of being responsive and innovative
* Flexible and adaptable
* Team worker
* Excellent organisation, prioritisation and administration skills with a focus on attention to detail
What We Offer:
* Competitive salary
* Healthcare Cash Plan, including dental and vision
* Incremental holidays based on length of service, with an additional day off for your birthday
* Contributory pension scheme
* Life assurance
* Employee Assistance Programme
* Free on-site parking
* Opportunity to grow expertise through ongoing coaching, training and development sessions
B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact